My Name is Saheem Ahmad Balouch. I am from Karachi Pakistan; I have been in Hotel Industry (Food and Beverage) since 1991, starting as trainee waiter and gradually become an administrator and Department Head of Food and Beverage
I am an experienced and enthusiastic professional with more than 27 years of experience driving operations and customer service within the food and beverage / hospitality industry,
I am prepared to significantly contribute to your Organization’s goals
My background includes leading operations, teams, and customer relations to propel efficient, seamless operations while ensuring outstanding guest experiences and first-rate product and service quality.
From planning and executing special events to motivating and managing results-driven staff, I excel at realizing increased revenue streams and providing an exceptional level of customer satisfaction and retention.
Highlights of my experience include…
• Directing day-to-day operations, event management, staff training and coaching, and customer service as the Food & Beverage Director within both hotel and fine dining establishments, including
1. Pearl Continental Hotel Karachi, Pakistan
2. Malawi Sun Hotel and Conference Center, Blantyre Malawi
3. Crossroads Hotel, Lilongwe Malawi
4. Avari Towers Hotel, Karachi Pakistan
5. Axact, Karachi, Pakistan
6. Forty 4 Restaurant Karachi, Pakistan
7. Grand Holiday Villa Hotel Khartoum, Sudan
8. Fort Continental Hotel. Peshawar. Pakistan
9. Braira Hotels and Resorts. Saudi Arabia
• Performing a range of management functions such as inventory management, food/menu planning, quality assurance, and regulatory compliance.
• Achieving consistent recognition for outstanding leadership talents as well as excellent customer service and rates of satisfaction and repeat business.
• Earning a reputation for service excellence, ethics, and integrity in fast-paced, customer-centric atmospheres.
• Demonstrating solid time management, problem solving, and organizational skills.
My skills in staff and operations management, customer service, and general leadership within the food and beverage / hospitality sector have been finely honed, and I am confident my additional strengths will readily translate to your environment. The chance to offer more insight into my qualifications would be most welcome.
Thank you for your consideration;
Sincerely,
Saheem Ahmad Balouch
+92-321-2833940 (Whatsapp Number)
+966 596 345742
saheemahmad@hotmail.com